Privacy Policy

As Cleopatra Dental Alanya (Doctor Omer Dental Clinic – Cleopatra), we value the privacy and security of our visitors’ and patients’ personal data. This Privacy Policy explains for what purposes the data collected through our website is processed, how it is protected, and what rights users have.

1. Personal Data Collected

Through our website and communication channels, we may collect full name, phone number, email address, appointment and treatment-related information, IP address, browser details, and website usage data. This data is collected only to the extent necessary for providing our services effectively and safely.

2. Purposes of Processing Personal Data

The collected personal data is processed for creating and managing appointments, establishing communication with patients, providing healthcare services, fulfilling legal obligations, and improving service quality and user experience. Personal data is processed in accordance with applicable legal regulations and only for legitimate purposes.

3. Search Engines and Webmaster Tools

In order to monitor the technical performance of our website and improve its visibility in search engines, we use Google Search Console, Bing Webmaster Tools, and Yandex Webmaster.

Through these tools, website traffic data, page performance statistics, technical error reports, and indexing information may be collected. This information is anonymous and statistical in nature, does not contain personal identification data, does not directly identify users, and is not shared with third parties. The respective service providers’ own privacy policies apply.

4. Cookies

Our website may use cookies for enhancing user experience and conducting statistical analysis. Users may limit or disable cookies at any time through their browser settings.

5. Sharing of Personal Data

Personal data is not shared with third parties or institutions without explicit consent, except where required by law. Data is processed strictly within the scope of legal obligations and service requirements.

6. Data Security

We implement necessary technical and administrative security measures to protect personal data against unauthorized access, loss, alteration, or misuse.

7. Data Subject Rights

Under the Turkish Personal Data Protection Law No. 6698 (KVKK), data subjects have the right to learn whether their personal data is being processed, request correction of inaccurate or incomplete data, request deletion or destruction of personal data, and object to the processing of their data.

8. Contact

For any requests or questions regarding this Privacy Policy, you may contact us through our official communication channels.